WELCOME
ABOUT
USING OUR OFFICE
HAITI

Billing:
You may now pay your bills Online.
Please be sure to indicate your name and date of birth in the space provided:

Payment
Your Name/Birthdate
 

Administrative Fee:
For the first time, we are requesting a $100 per person administrative fee for the coming year. We have come to this decision with some sadness. However, we have had to face the reality that insurance reimbursement does not adequately cover the cost of running an intimate, personalized service  like ours.  We prefer to implement a program like this than drop our participation in your insurance plan or compromise the quality of the care you have come to expect from us. 
What do you get for this fee? You will continue to enjoy the same high quality individualized care that we have always striven to provide. We will continue to be able to schedule longer than average appointment times; we will continue to be available to you at all times by email, phone, or text; we will still be able to provide urgent visits  in a timely manner. 
While this  fee is voluntary (we do not want to impose financial hardship), we pledge to continue to give you the care to which you are accustomed and to strive to improve both the quality and efficiency of our office. We will reassess next year, based on the outcome of the 2011 program.

Payment
Your Name/Birthdate
 

Faxes:
Our office fax is 212-229-1020
 
Email Communications:
Our office e-mail is ottenheimer.health@gmail.com. Emails are not checked daily. Email communication should be reserved for prescription requests and non urgent questions. Appointments CANNOT be made by email. EMAIL COMMUNICATION IS FOR CURRENT PATIENTS ONLY. IF YOU HAVE NEVER BEEN SEEN IN OUR OFFICE, PLEASE CONTACT US BY PHONE.

Insurances We Accept:
Aetna
United Health Care (Not the Empire plan thru the state)
BC/BS Blue Card
Oxford- Liberty and Freedom
Healthnet
Cigna
Golden Rule (part of United)
1199

If we don't accept your insurance, we are happy to assist you with your "Out Of Network" benefits.
However, labs are generally covered by insurance, even if the doctor's visit is not. 

Lab Results:
May take up to THREE weeks to process. If your lab results are normal you will recieve an e-mail to that effect. You will be called with any abnormal results.
 
Urgent Visits:
If you have an acute EMERGENCY please call 911 or go to your nearest hospital. If you have a urinary tract infection, vaginitis, or other URGENT problem, please call the office. We will make every effort to accomodate you with an appointment within 24 hours (excluding weekends).
 
Prescription Requests:

This service is available for CURRENT patients only. PLEASE ALLOW 2 BUSINESS DAYS FOR PRESCRIPTIONS TO FILLED. Requests should be sent by email or fax (212-229-1020). Please include the following information with either request:

• YOUR FULL NAME YOUR BIRTHDATE

• THE DATE OF YOUR LAST ANNUAL EXAM AND PAP SMEAR

• THE NAME OF THE DRUG YOU NEED

• HOW MANY REFILLS YOU NEED

• WHETHER YOU NEED MONTHLY REFILLS OR A 90-DAY SUPPLY (depending on your insurance requirements)

• YOUR PHARMACY'S ADDRESS & PHONE NUMBER

 
Records Requests:
Please fax a SIGNED request which includes:

• YOUR NAME

• YOUR BIRTHDATE

• WHICH RECORDS YOU NEED

• WHERE WE SHOULD MAIL OR FAX THE REQUESTED INFORMATION
PLEASE ALLOW UP TO 4 BUSINESS DAYS FOR REQUESTS TO BE PROCESSED
IF YOU WOULD LIKE YOUR LAB RESULTS EMAILED TO YOU AS A PDF FILE PLEASE INDICATE THAT AS WELL. (We are currently unable to provide your complete medical record including office notes in this form. )

Forms To Be Filled Out Prior To Your Visit
Please click HERE for a Personal History Form. Please print, fill out, and bring with you on the day of your visit.
Please click HERE for a Registration Form. Please print, fill out, and bring with you on the day of your visit.